Privacy Policy | Sparkling Houses Of Winchester

At Sparkling Houses of Winchester, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

We may collect the following information when you book a service or interact with our website:

Personal Information: Name, address, phone number, email address.
Service Information: Details about your cleaning needs, preferred times, and specific requests.
Payment Information: We collect billing information, including payment details, but this data is securely processed through trusted third-party providers.
Website Usage Data: We may use cookies to track your activity on our website to improve user experience and provide tailored services.

2. How We Use Your Information

The information we collect is used to:

Process and manage your bookings.
Communicate with you regarding appointments, offers, or service updates.
Improve our services based on your preferences and feedback.
Send promotional emails, if you’ve opted in, regarding special offers, new services, or updates from Sparkling Houses of Winchester. You can unsubscribe at any time.

3. Sharing Your Information

We respect your privacy and will never sell, distribute, or lease your personal information to third parties unless required by law. Your personal data will only be shared with trusted third parties for the purposes of processing payments or managing our bookings system.

4. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Correct or update your personal information if it is inaccurate or incomplete.
Request the deletion of your personal information under certain conditions.
Withdraw consent to the processing of your data at any time.

If you wish to exercise any of these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies help us understand how our website is used and allow us to improve its functionality. You can manage or block cookies via your browser settings, but doing so may limit your access to certain features of our website.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed of how we are protecting your information.